1、首先在百度搜索邮政局，找到邮政局官网并打开
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2、进入官网后，找到首页的办事服务-在线服务-消费者申诉
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3、接着进入邮政投诉界面，可以看到具体的投诉规则。如图所示
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4、正式投诉之前，需要先注册一个账号，然后再填入具体投诉内容
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5、投诉完成后，国家邮政局自接到申诉之日起最长30日内做出答复，请耐心等待，不要重复申诉。可以登陆查看具体进度。
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