联络当时取件的业务员，告知具体发件的时间和发件方及寄件方地址等信息，让业务员帮忙当查当的收件记录。一般寄出如顺畅会在3-4个工作日到达收件方处，最晚5-6天左右到达，也可以耐心等待几天。没有运单号很难查到当天寄出单号。
具体如下：
1、进入圆通的官网，在左上方很明显的位置，有一个查询运单号的窗口。
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2、输入要查询的运单号，最多可以输入十个运单号，点击“追踪”。
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3、就能看见包裹运输的最新进程了。
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4、或者拨打圆通快递全国统一客服热线电话：95554也可以进行查询。