您好!
请问您是指的哪款机型的呢,请您详细描述一下的哦,根据您的描述,建议您将手机重启试试,如果还不行的话,1,将手机进入设置--更多设置--恢复出厂设置--还原所有设置试试的哦,还原设置是不会丢失数据的,2,通过“设置->系统升级->立即检查更新”升级更新您的系统,3,建议您重新下载试试的哦。
如果有任何问题可以随时来咨询我们的。非常感谢您对我们vivo的支持,祝您生活愉快!
本回答被网友采纳![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5bafa40f4bfbfbed393a4ce76af0f736aec31fc2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
vivo X Flip
¥5999
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/3b87e950352ac65cef671cebe9f2b21192138acc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
vivo X Fold2
¥8999
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/cf1b9d16fdfaaf51dcbffb279e5494eef11f7acd?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
vivo Pad2
¥2499
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0d338744ebf81a4cba6b9651c52a6059242da6c9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
vivo X90 Pro+
¥6499
查
看
更
多