客户 如果问你如何得到他的联系方式，回答如下 :i am sorry to bother you , I am a member of (一个他参与过的机构或者Google）so I can get your MSN. But why not make more one friend？ 谈话的时候不要句句涉及业务。可以先从朋友开始。随后聊到对方的业务方面，就自然而然的可以介绍下你们公司了。
我也遇到过这样的情况，我们通常是说： Dear the person in charge, this is ***, from ..... It is my pleasure to see your information on internet. you are a ... company. we just can produce such products, Maybe our ... can provide you some help.