就算商品不支持七天无理由退货，但只要没有发货是可以进行退款的。
具体操作步骤如下：
一、解锁手机屏幕后，在手机桌面打开“淘宝”应用。
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二、在“我的淘宝”中点击“代发货”进入。
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三、在待发货状态的订单中选择需要进行退款的商品。
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四、在“订单详情”页面点击“退款”选项。
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五、选择“退款原因”，也可以填写“退款说明”后即可提交。等待卖家进行退款。
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