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From this story we can see that because the author didn't give a tip to the service staff, than by their discrimination, even the threat.
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And although the author is annoyed but still helpless, have to give them a tip. From which we can see that American culture has been deeply rooted in the hearts of the people of the tip, bet the became a kind of practice.
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Tip is an income which the service personnel can take home directly, has belongs to the basic service pay part of the service personnel, have even 80% of the western service personnel basic salary. So the tip is especially important to their lives, their tips are understandably to customer's request.
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Because is practice, must give even don't want to, or being humiliated. This virtually formed a kind of constraint stress for the customer. And there are some of the services provided by the service personnel is unworthy to let the customer provide it with a tip, because service he is providing is too bad.
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I think no matter the the service provided by service personnel is good or bad, we should be give more or less part return to his, this is respect for their labor. And the service personnel should not be forced to customers refuse to pay pay the tip.
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