Service heart: the so-called service is the staff as their customers. The manager is a supplier of service to the staff. All you have to do is to make full use of their powers and resources for staff to provide convenient work to remove barriers, is committed to the construction of barrier free environment, let the staff experience management efficiency and high speed, and will continue to boost employee morale.
Six, have a good self-image
Set an example, set a good image, and the concrete embodiment of the comprehensive reflection of the quality of management and employees to accept the management of education and management, not only to listen to his words, but deeds. To strengthen the management of the authority and persuasion, must establish a good image, make oneself an example, adhere to the line shift.
1, to dedicated, responsible and diligent, conscientious, have strong responsibility and sense of collective honor gladne to collective honor and interests for heavy, in order to make the subordinate to have the respect and admiration of sense, inspire a sense of subordinate collective sense of honor and responsibility.
2, obey the law, be strict with oneself image.
3, take the lead, heavy responsibilities of the image, requiring employees to do, do yourself first. "Dare, dare to shout", "come with me", "look at me" make a good appearance.
4, fair and honest image, adhere to the principle, regardless of the closeness, make no exception.
5, the overall situation, maintenance an image of unity, to establish a harmonious internal relationship, enhance the unity of the internal is important functions as a manager.
Seven, have the ability to manage the job
Management ability is the most important management quality, its content is very extensive, extremely rich. Is the new period of grass-roots management work development needs. Managers must have four abilities:
1, using the management regulations of the class. Cadres according to the system to the tube, the staff to do the system.
2. Ability to discover and solve problems.. To be good at discovering problems, analyzing problems, solving problems correctly. First of all, we must be good with the staff to implement the "Five" view of the changes, look for the signs. Discover the problems in time. Secondly, through to understand the serious thinking and analysis, identify problems and take timely measures and means to solve, truly "four know, a root", the problem may be nipped in the bud.
3, strict management and persuasion and education combining ability must strive to improve the strict management and persuasion and education combining ability, cogent accomplish: to adhere to strict management, strict management and insist on persuasion and education, to deal with the class, and be good to combine these two aspects.
4, to do good people thinking ability to transform work. "Man, all forms."
Eight, team building ability:
In addition to the basic level managers have excellent business skills, then the charm and value of the management is the team's ability to build. A person's performance may be excellent, but only focus on individual performance and neglect of the team, at best, just a business elite. If the team plays a huge role in the effectiveness, is a manager of the greatest joy.
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