以小米6手机为例:操作方法如下:
1、打开手机,点击下淘宝进入。如下图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/72f082025aafa40f2f4e8585a464034f79f019d9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、进入淘宝首页页面后,点击下右下角我的淘宝。如下图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/64380cd7912397dd7f8cd35c5682b2b7d1a287f5?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、进入我的淘宝页面后,点击下客服小蜜。如下图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/ac4bd11373f08202381ada6744fbfbedaa641bd9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、进入客服小蜜页面后,在消息框内输入在线客服并点击发送。如下图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/cb8065380cd791234a15df2ca2345982b3b780f5?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、之后,等客服小蜜回复后,点击下未解决图标。如下图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/c995d143ad4bd1131345fc6a55afa40f4afb05d9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、之后,在下方就会显示联系人工客服选项,点击下进入即可。如下图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0dd7912397dda14472fc27eabdb7d0a20df486f5?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
7、进入界面后,在诉求框内输入要问的问题。如下图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/902397dda144ad34b94accdfdfa20cf430ad85f5?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
8、输入好后,点击下进入人工客服即可。如下图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d1a20cf431adcbef907d355ea3af2edda3cc9f19?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
9、这样就可以与淘宝中的人工客服,进行有效的沟通了,咨询自己遇到的问题了。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d01373f082025aafc7ba3593f4edab64024f1ad9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)